Thursday, February 26, 2009

FastLane users charged faulty fees

As if the plans to increases tolls weren't enough for motorists to worry about, an audit of the Mass Turnpike today revealed that up to 1 million FastLane users are being charged too much when they pass through toll booths because of aging equipment.

The camera that determines the number of axles a vehicle has can mistake smaller vehicles for three- to eight-axle trucks. This results in additional charges, sometimes as much as double the actual toll.

FastLane users no longer receive statements in the mail, so most of them are probably unaware of the faulty charges.

The Herald broke this story. Here's the link for more info.